Health Sciences Information Technology
University At Buffalo, The State University of New York

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Child pages:

HOSPITAL HELP!

 - - - - - - - -
General
Interest:

VPHS
HUBNET
UBIT
DCC
UB
UB Wings

UBEDirectory
UBWired
(software)

Help with computing issues is available to HSIT constituents in three levels: local, centralized, and hospital.

Local assistance

Each HSIT school has its own IT support staff which offer assistance on a variety of localized support issues.  In general you should contact these organizations/individuals if you are having problems with school supported resources (servers, Email clients, new computer installation, school specific software, etc).  If you are not sure where to go for help, this is a good first stop.

School contacts last updated 6/30/2009


bulletSchool of Medicine and Biomedical Sciences
bulletOffice of Medical Computing, 217 Cary Hall
bulletphone: 829-2106
bulletweb: http://www.smbs.buffalo.edu/omc/
bulletEmail: omc-req@acsu.buffalo.edu
bulletSchool of Dental Medicine
bulletOffice of Information Resources, 315 Squire Hall
bulletphone: 829-2056
bulletweb: http://www.sdm.buffalo.edu/dept.asp?dept=OIR
bulletEmail: sdm-help@buffalo.edu
bulletSchool of Pharmacy and Pharmaceutical Sciences
bulletEducational Technology Center, School of Pharmacy and Pharmaceutical Sciences
bulletphone: 645-2259
bulletweb: http://www.pharm.buffalo.edu/form.php
bulletEmail: pharm-repair@buffalo.edu
bulletSchool of Public Health and Health Professions
bulletIT Support
bulletphone: 829-6762
bulletweb: http://sphhp.buffalo.edu/it/index.php
bulletEmail: phhp-it@buffalo.edu
bulletSchool of Nursing
bulletIT Support
bulletphone: 829-2796
bulletEmail: nur-ithelp@buffalo.edu

Centralized assistance

UB offers a variety of resources and assistance which support centrally provided services.
bulletMYUB
bullet http://myub.buffalo.edu
bulletUBIT (formerly CIT) entry page
bullethttp://ubit.buffalo.edu/
bulletCampus Wide IT Alerts
bullet http://ubit.buffalo.edu/alert/ 
bulletHelp Desk - for help with CIT deployed resources
bulletphone: 645-3542
bulletweb: http://helpdesk.buffalo.edu/ 
bulletEmail: cit-helpdesk@buffalo.edu 
bulletTLC - Teaching & Learning Center (formerly ETC - Educational  Technology Center)
bulletphone: 645-7700
bulletweb: http://www.etc.buffalo.edu/ 
bulletEmail: ubtlc@buffalo.edu 

Hospital Assistance

This option is available to HSIT constituents located within affiliated teaching hospitals.  In general assistance with UB specific hardware/software/services should be directed to one of the above two support options.  Questions with respect to hospital supported software, obtaining network connections, or problems with network connectivity should be directed to the appropriate hospital support staff.  See the child link in upper left margin of this page for contact information.

University at Buffalo, State University of New York
Health Professions Information Technology Partnership
174 Biomedical Education Building; 3435 Main Street Bldg. 22; Buffalo, NY 14214
(716) 829-3172 ; (716) 829-3456 FAX;
hpitp-info@buffalo.edu


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